Reviews
Very Professional. No complaints.
HOWEVER is there a need to write to GP with copy to me?
. It would be quicker to send emails. This would save time, paper and postage.
At a time when the NHS is strapped for cash it should embrace cost saving measures.
This lady conducted a telephone review of my case. She phoned at exactly the time arranged and was very polite and friendly in the call. The follow up letter to me and my GP indicated that she had taken on board everything that we discussed and the letter was issued very promptly. Thank you.
Responses to your issues or requests seem rushed - doesn't necessarily address, your concerns deeply enough. Presumably down to being too overworked to look back into your notes or previous correspondence, so you end up having to make double the correspondence (repeating stuff you've already stated, or that is already in your notes) just to make the situation clear and get your issue addressed.
Thank you for your constructive feedback. It would be great to be able to look back at the communication referred to for my own learning and reflection. I will take this on board however and hope to improve my communication in the future.
I feel so fortunate that I am under the care of St Marks Hospital they are so attentive and all the staff there seem to go that extra mile. Thank you !!!
Jitka responded quickly to the email I sent with my concerns. She was efficient and friendly.
Works at
Specialises in
- Gastroenterology
Resources
Short link to review Ms Jitka Adio: http://iwgc.net/en8ho